
A TEMPUR® customer satisfaction conducted in 2000 by Alpert, O'Neil, Tigre & Co - yielded a remarkably high level of customer satisfaction.
Conclusion of a customer survey conducted by a leading research firm:
The best advertising a product can get is satisfied customers
The TEMPUR® Mattress and Pillow will not only bring an exceptional sleep comfort but many times also a dramatic relief from bodily pain. An overwhelming number of letters from satisfied customers consistently confirm the effects of TEMPUR® on sleep quality and orthopaedic problems. Read about how customers say TEMPUR® improves their sleep
From the following endorsements you may be able to find sleep situation similar to your own and what kind of improvements have been achieved by changing to a TEMPUR® Mattress and/or Pillow.
"Absolutely delighted by mattress. I get out of bed in an upright position now instead of bent half double!"
- Kallaroo, WA
"I've only slept on it three times, but my sleep has improved dramatically! I really love it. I wake up feeling strange that I didn't wake up during the night. I even get excited about using it when I see it. It's childish I know, but I just love it. Thanks so much."
- Gladesville, NSW
"My wife has a spinal injury and we have found this mattress to be a great benefit in getting a good nights rest."
- Junction Hill, NSW
"The first good nights sleep I have had at home in over eight years."
- Bondi Beach, NSW
"We have two mattresses put together with the electric system - great product."
- Traralgon, Vic
"The bed and pillow are wonderful. I feel well supported. It is helping my lumbar spine injury."
- Coburg, Vic
"I purchased the Millennium pillow based on feedback from patients using the pillow and personal trials at the clinic where we use the pillows for treatment."
- Albert Park, Vic
"A very comfortable mattress that enables you to have a great nights sleep, hence waking up fully refreshed and pain free."
- Adelaide, SA
"Excellent. Used one in intensive care in hospital."
- Torquay, QLD
"As a mother of four and on a single income, this was a huge investment for my husband and I. My back pain is much better and I absolutely love it."
- Upwey, Vic
"Most comfortable pillow I have had for a long time. Well worth the purchase price!"
- Dubbo, NSW
"Neck and headaches are getting less. Enjoying much better rest. No more need of massage therapist (who recommended the pillow!"
- Patterson Lakes, Vic
"TEMPUR® mattress are amazing. I wanted the best mattress money could buy due to a recent back injury. I am now an avid fan and will always speak very highly of the product because a lot of research and development has gone into it backed up by solid scientific testing."
- Beacon Hill, NSW
"Sleeping peacefully without sore hips and morning stiffness. Thank you."
- Mount Tamborine, QLD
"After just two nights sleeping on this pillow, the relief from chronic pain in my neck has been unbelievable, thank you."
- Bowral, NSW
"I have been suffering headaches and sleepless nights - have used my pillow for two nights and have had two good nights sleep and no headaches. I purchased another one for my son today. Great product, thank you."
- Keiraville, NSW
"I love it. As a physiotherapist I am pleased to at last see something that cares for people's musculoskeletal system as well as improve the quality of rest. I have noticed that my own muscles are more relaxed upon waking, or even spending a few minutes regularly between clients on it. Great invention."
- Brunswick Heads, NSW
Wonderful product. Will upgrade to mattress ASAP... Price is comparable with the best on offer today but offers so much more to enhance sleep. Love it, can't sleep without my pillow."
Kedron, QLD
"I suffer from Fybromyalgia and my first night on the mattress I loved it!!! I usually toss and turn all night."
- Wodonga, Vic
"It has been my saving grace as I have a neck problem and it gives me a great night sleep. I also don't wake up with a sore neck. Thanks."
- Eumundi, QLD
"We already have two mattresses with motorised bed. The pillows are the finishing touch. I have been ill for some months and TEMPUR® has made all the difference at a very difficult time. Bought mattress covers as well.
PS. The dogs love it and stay in one place without moving, when are you going to make dog beds out of it?"
- Mt. Eliza, Vic
"I am absolutely flabbergasted. I so badly regret the unnecessary aches and pain I have had for the past few decades. I am 57 years old, active at sport and well above average fitness for my age. When I used to get up during the night to go to the bathroom or just get up in the morning there was always stiffness that took an hour or several hours to fade away. Now I get out of bed as loose as I went to bed. I visited my Chiropractor after I had ordered the mattress and asked if I had done the right think. He said absolutely yes. I think I will now need less visits to the Chiropractor. I would recommend this to anyone. If you cannot afford one then start saving up, give something else up. I wake up amazingly refreshed after less sleep than I normally require. Not only is the sleep quality better by far but it then gives the day better quality. There is no comparison to how you feel the next day after a fantastic sleep compared to a lousy sleep. I am a pharmacist (retired) by profession and a healthy sceptic when it comes to wonder cures, but this is for real."
- East St Kilda, Vic
TEMPUR® is recommended by 30,000 medical professionals all over the world. The medical endorsements for TEMPUR® represent two different medical aspects:
1. Back pain relief, and
2. Pressure sore prevention.
TEMPUR-MED® Mattress in the Operating Theatre, Uppsala, Sweden
"For 4 months we have used a TEMPUR-MED® Mattress on the operating table in the theatre for ear operations at Akademiska Sjukhuset, Uppsala. The mattress has been used for patients undergoing long (6 - 9 hours) operations, as the risk for developing pressure sores is extremely high in these cases. Especially the skin on the heels, the sacrum and the shoulder blades is a high-risk area for developing pressure sores.
During this period 52 patients have been operated lying on the TEMPUR-MED® Mattress, none of them have complained about ache or soreness and no one have developed pressure sores after the operation.
Patients suffering from rheumatic arthritis often complain of bodily pain after operations. Several of these patients have spontaneously commented how comfortable the TEMPUR-MED® Mattress was during the operation."
Sören Englesson,Ass.Professor, Göran Grängsjö, Ass.Professor.
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Evaluation of the use of visco-elastic foam replacement mattress in the prevention of pressure ulcers in low-medium risk acute, palliative and long term patients. Poster presented at the 4th European Pressure Ulcer Advisory Panel (EPUAP) open meeting in Pisa, Italy, 2000.
Conclusion:
The TEMPUR®-Mattress is a very good prevention strategy for the prevention and treatment of patients at risk or with pressure ulcers.
The TEMPUR®-Mattress had a very good acceptance from the patients and their care givers. Although it is indicated for low-medium risk patients, according to our experience it is useful for high risk patients in short periods when there are no high risk devices available.
Authors: Hinojosa D, Ibanez S, Lacoma C, Ranón C, Torra JE. Interdisciplinary Cronic Wounds Unit, Consorci Sanitari de Terrassa, Barcelona, Spain.
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An evaluation of four operating table mattresses used for preventing pressure ulcers. Poster presented at the 3rd European Pressure Ulcer Advisory Panel (EPUAP) open meeting in Amsterdam, Holland 1999.
Conclusion:
The danger for developing pressure ulcers is high. The standard operating table mattress, the foam mattress and the gel mattress tested have little or no pressure reducing qualities. The visco-elastic mattresses tested have the best pressure reducing qualities and are preferable in the prevention of pressure ulcers on an operating table. There is not a significant pressure decrease in every position. In lateral position pressure remains high and the risk of pressure ulcer development continue to be high.
Authors: Tom Defloor, Johan D.S. De shuijmer, University Hospital of Gent, Belgium.
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The effect of different turning intervals on the development of pressure ulcers. Paper presented at the 3rd European Pressure Ulcer Advisory Panel (EPUAP) open meeting in Amsterdam, Holland 1999.
Conclusion:
Turning has no preventive effect on the development of stage I pressure ulcer (non-blanchable erythema). If non-blanchable erythema is not considered to be pressure ulcer, turning every 4 hours on a visco-elastic mattress is a more effective and less labour-intensive method than the traditional 2- or 3-h turning scheme.
Authors: T. Defloor, University of Gent, Belgium, M. Grypdonck and J. Haalboom, University of Utrecht; The Nederlands.
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New Materials for the Decubitus prevention and -therapy. Die Schwester Der Pfleger, Nummer 11, 1998
Conclusion:
Both TEMPUR® Products are to be regarded as cheap, easy to use, comfortable, easy to keep up and permanent efficacious alternatives to the Antidecubitus-Systems. The utilisation of these products can make the Antidecubitus-Systems dispensable and help to safe money for the rental of big and expensive rotation or sandwich beds, if neccessary.
Authors: Rainer Tschentscher, Werner Hassler, Städtische Klinik, Duisburg, Germany.
TEMPUR-MED® Pressure Prevention Mattresses reducing liability insurance claims
"Our affiliation with TEMPUR-MED® has allowed us to bring a real solution to our clients; addressing liability insurance, prevention of claims, and quality of care. Liability insurers favor the TEMPUR-MED® program by providing lower rates to our clients due to its clinically proven results and TEMPUR®'s indemnification provision for pressure sore claims. TEMPUR-MED® is definitely a win-win situation for our clients, their insurer, and, most importantly, the nursing home residents."
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Keith P Becker, Vice President, South Region Long Term Care Practice Leader, Atlanta, USA
"This is really a remarkable innovation, with the advantages of a water bed, but with none of its disadvantages. Because of the great potential to our patients, I have agreed to give it my endorsement, something I have steadfastly refused to do in the past, for back aids."
Donald Norfolk D.O., London
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"Perhaps the most common injury that we see is back pain and neck pain. Treatment in the past has consisted of muscle relaxants, painkillers and other drug therapy. Now for the first time the TEMPUR® Mattress has given us an alternative to traditional drug therapy. I have had excellent results with patients of mine with back problems. I also sleep on the mattress myself."
Mark Rukavina, M.D., Emergency Room Specialist


